Products can be returned at any store within 30 days from the date of purchase.
Return of goods purchased on Wildberries is carried out in accordance with the Wildberries return policy.
Important: the store in the “Galleria” Shopping Center in St. Petersburg does not accept returns of goods purchased in other stores. Products that were purchased in this store cannot be returned in any other store.
It is necessary to provide a receipt and a passport upon return. All product labels should be in their proper places.
The refund is carried out in the same way the payment was made.
Swimwear, underwear, pajamas, accessories, perfumes and cosmetics, as well as personal products are not subject to exchange and return.
Underwear is not subject to exchange and return, with the exception of tops, bodysuits and undershirts from the children's clothing department, in the original packaging.